A simpler, faster way to manage maritime services — now live
We’re excited to share that our new FMC Platform is live with its first release. Built to make coordination effortless across customers, suppliers, and the FMC team, the platform brings everything you need into one secure place—so you can move from request to result with clarity and speed.
Why we built it?
In a dynamic environment with scattered information, we are aiming for less email chasing, clearer updates, and a streamlined way to collaborate on every step of a service. The Platform was designed around this goal: make maritime services easier to request, track, and complete—without sacrificing quality or control.
What you can expect (benefits at a glance)?
1) Faster turnaround from request to confirmation
Submit an inquiry and receive structured, timely responses. The platform reduces back‑and‑forth, helping us confirm the scope and schedule quickly so your operations keep moving.
2) Clear, real‑time visibility
Follow progress with simple, transparent status updates. You’ll always know what’s been confirmed, what’s in progress, and what’s next—no digging through inboxes.
3) Secure, modern access
Log in through our web portal with strong, industry‑standard security. Your documents and data live in one place, protected and easy to find.
4) Fewer attachments—centralized documents
Confirmations, briefs, and final materials are organized alongside each service request, reducing version confusion and saving time for your team.
5) Consistent communication
You’ll receive clear notifications at key milestones (e.g., confirmations and final material submission), so nothing slips through the cracks.
What stays the same?
You can still expect 24/7 responsiveness, the same high standards of technical quality, and a dedicated FMC team that knows your business. The platform simply makes that experience faster, clearer, and more convenient.
Our long‑term commitment to you
Going live is just the start. We will continue to release improvements that add value without adding complexity. Future enhancements will focus on:
- Smarter quoting and planning to shorten lead times even further.
- In‑platform billing experiences for smoother financial workflows.
- Insightful dashboards that turn operational data into practical, decision‑ready views.
Throughout, we’ll keep aligning the platform with leading industry practices and continuously strengthening security and privacy. Our Platform Terms set out how we operate, how we protect data, and what you can expect from us as a portal user.
A better way to work together
The FMC Platform is about making your day easier—less administration, more control, and a clearer path from request to results. We’re thrilled to take this step with you and we welcome your feedback as we continue to refine and expand the experience.
Ready to try it? Reach out to operations@fmc.international and we’ll get you set up.
FMC International Editorial Team